Privacy Policy

Privacy Policy

Last updated: December 2025

At Norma Roche MD, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or receive services at our medical practice and medspa.

1. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Medical concerns or appointment details
  • Any information you voluntarily submit through our contact or appointment forms

b. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited
  • Cookies and tracking technologies

2. How We Use Your Information

  • To schedule and manage appointments
  • To provide family medicine, integrative medicine, and aesthetic services
  • To respond to inquiries and provide patient support
  • To improve website performance and user experience
  • To send important updates, confirmations, and reminders
  • To maintain the safety and security of our services

We do not sell or trade your personal information.

3. Sharing of Information

We may share your data only when necessary:

  • With trusted third-party providers who assist our website or clinic operations
  • To comply with legal requirements or court orders
  • To protect the rights, safety, and security of our clinic and patients

4. Data Protection & Security

We use industry-standard security measures to protect your personal information. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance functionality, personalize your experience, and analyze visitor data. You may disable cookies in your browser settings, but some features may not work correctly.

6. Your Rights

You may have the right to:

  • Request access to your personal information
  • Request corrections or updates
  • Request deletion of your data when legally permitted
  • Opt out of non-essential communications
  • Limit certain data processing

You can make any request by contacting us using the information below.

7. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.

9. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date.

10. Contact Information

Norma Roche MD
698 N Homestead Blvd, Suite 104
Homestead, FL 33030
Phone: 305-245-3534
Email: [email protected]
Website: normarochemd.com